Privacy Policy

Last updated: March 2026

1. Overview

Ship US Now respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website and services.

2. Information We Collect

We may collect the following personal information when you register or use our services:

  • First and last name
  • Email address
  • Phone number
  • Shipping address and account details
  • Package, shipment, and declaration information
  • Any information you submit through contact forms or support requests

3. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Provide package forwarding and shipping services
  • Contact you regarding your account, packages, or shipments
  • Send service-related emails and important updates
  • Improve our website, operations, and customer support
  • Comply with legal and regulatory requirements

4. Sharing of Information

We do not sell your personal information. We may share your information only when necessary to provide our services, including with shipping carriers, payment providers, website or email service providers, and authorities when required by law.

5. Email Communications

We may send you transactional emails related to your registration, account activity, package status, shipping requests, or important service notifications. These messages are considered part of the service.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no online system or transmission method can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as necessary to provide our services, maintain business records, comply with legal obligations, and resolve disputes.

8. Cookies and Website Data

Our website may use cookies or similar technologies to improve functionality, maintain sessions, and enhance the user experience.

9. Your Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to legal or operational requirements.

10. Third-Party Services

Our website and services may rely on third-party tools or providers. Their own privacy practices may apply to the services they provide.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website contact page.

Need help or have a privacy question?

Contact Us