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Have a question about a package, a product, your account or international shipping? Get in touch with Ship US Now.
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WhatsApp is the easiest way to send us your question, product link or package information.
Send the right information with your message.
A little information helps Ship US Now understand your request and answer more quickly.
Package or shipment
Include your suite number and, when available, the package, shipment or tracking number related to your question.
Product question
For a question about a specific product, send us the product link so we can answer more precisely.
Account question
Use the email address associated with your Ship US Now account so the correct account can be identified more easily.
Support when you need clarification.
Availability: Monday – Friday.
Questions may include received packages, shipment preparation, customs declarations, returns or general shipping questions.
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