{"id":3555,"date":"2026-03-19T13:58:31","date_gmt":"2026-03-19T18:58:31","guid":{"rendered":"https:\/\/shipusnowglobal.com\/?page_id=3555"},"modified":"2026-09-28T19:12:55","modified_gmt":"2026-09-28T23:12:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/shipusnowglobal.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3555\" class=\"elementor elementor-3555\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a59955b e-flex e-con-boxed e-con e-parent\" data-id=\"a59955b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fbf9b0d elementor-widget elementor-widget-html\" data-id=\"fbf9b0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n\n\/* =========================================================\n   SHIP US NOW \u2014 FAQ\n   FULL WIDTH \/ ACCORDION \/ CLEAN\n   ========================================================= *\/\n\n.sun-faq-page{\n  --navy:#102033;\n  --blue:#2563b6;\n  --blue-dark:#1c4f92;\n  --text:#1b2938;\n  --muted:#667484;\n  --line:#dfe4e9;\n  --soft:#f5f7f9;\n  --soft-blue:#f1f6fb;\n  --white:#ffffff;\n\n  width:100vw;\n  max-width:none;\n\n  margin-left:calc(50% - 50vw);\n  margin-right:calc(50% - 50vw);\n\n  overflow:hidden;\n\n  background:#ffffff;\n  color:var(--text);\n\n  font-family:\n    -apple-system,\n    BlinkMacSystemFont,\n    \"Segoe UI\",\n    Roboto,\n    Arial,\n    sans-serif;\n}\n\n.sun-faq-page *,\n.sun-faq-page *:before,\n.sun-faq-page *:after{\n  box-sizing:border-box;\n}\n\n.sun-faq-inner{\n  width:100%;\n  max-width:none;\n\n  margin:0 auto;\n\n  padding-left:clamp(42px,5vw,90px);\n  padding-right:clamp(42px,5vw,90px);\n}\n\n\n\/* =========================================================\n   HERO\n   ========================================================= *\/\n\n.sun-faq-hero{\n  padding:78px 0 64px;\n\n  background:\n    linear-gradient(\n      180deg,\n      #f3f7fc 0%,\n      #ffffff 100%\n    );\n\n  border-bottom:1px solid var(--line);\n}\n\n.sun-faq-label{\n  display:block;\n\n  margin:0 0 11px;\n\n  color:var(--blue);\n\n  font-size:12px;\n  line-height:1.3;\n  font-weight:800;\n\n  letter-spacing:1.1px;\n  text-transform:uppercase;\n}\n\n.sun-faq-hero h1{\n  max-width:760px;\n\n  margin:0 0 17px;\n\n  color:var(--navy);\n\n  font-size:54px;\n  line-height:1.04;\n  letter-spacing:-1.8px;\n  font-weight:820;\n}\n\n.sun-faq-hero p{\n  max-width:690px;\n\n  margin:0;\n\n  color:#4b5b6d;\n\n  font-size:18px;\n  line-height:1.7;\n}\n\n\n\/* =========================================================\n   FAQ SECTION\n   ========================================================= *\/\n\n.sun-faq-section{\n  padding:78px 0 86px;\n\n  background:#ffffff;\n}\n\n.sun-faq-layout{\n  display:grid;\n\n  grid-template-columns:270px 1fr;\n\n  gap:clamp(50px,7vw,120px);\n\n  align-items:start;\n}\n\n.sun-faq-side{\n  position:sticky;\n\n  top:110px;\n}\n\n.sun-faq-side h2{\n  margin:0 0 10px;\n\n  color:var(--navy);\n\n  font-size:25px;\n  line-height:1.3;\n}\n\n.sun-faq-side p{\n  margin:0;\n\n  color:var(--muted);\n\n  font-size:14px;\n  line-height:1.75;\n}\n\n\n\/* =========================================================\n   ACCORDION\n   ========================================================= *\/\n\n.sun-faq-list{\n  border-top:1px solid var(--line);\n}\n\n.sun-faq-item{\n  border-bottom:1px solid var(--line);\n}\n\n.sun-faq-question{\n  width:100%;\n\n  display:grid;\n\n  grid-template-columns:1fr 28px;\n\n  gap:20px;\n\n  align-items:center;\n\n  padding:23px 0;\n\n  background:transparent;\n\n  border:0;\n\n  color:var(--navy);\n\n  cursor:pointer;\n\n  font-family:inherit;\n  font-size:18px;\n  line-height:1.45;\n  font-weight:720;\n\n  text-align:left;\n}\n\n.sun-faq-question:hover{\n  color:var(--blue);\n}\n\n.sun-faq-icon{\n  position:relative;\n\n  width:24px;\n  height:24px;\n\n  flex-shrink:0;\n}\n\n.sun-faq-icon:before,\n.sun-faq-icon:after{\n  content:\"\";\n\n  position:absolute;\n\n  top:50%;\n  left:50%;\n\n  background:var(--blue);\n\n  transform:translate(-50%,-50%);\n\n  transition:\n    transform .22s ease,\n    opacity .22s ease;\n}\n\n.sun-faq-icon:before{\n  width:14px;\n  height:2px;\n}\n\n.sun-faq-icon:after{\n  width:2px;\n  height:14px;\n}\n\n.sun-faq-item.is-open\n.sun-faq-icon:after{\n  opacity:0;\n\n  transform:\n    translate(-50%,-50%)\n    rotate(90deg);\n}\n\n\n\/* ANSWER *\/\n\n.sun-faq-answer{\n  display:grid;\n\n  grid-template-rows:0fr;\n\n  transition:grid-template-rows .32s ease;\n}\n\n.sun-faq-answer-inner{\n  overflow:hidden;\n}\n\n.sun-faq-item.is-open\n.sun-faq-answer{\n  grid-template-rows:1fr;\n}\n\n.sun-faq-answer-content{\n  max-width:800px;\n\n  padding:0 45px 24px 0;\n\n  color:var(--muted);\n\n  font-size:15px;\n  line-height:1.8;\n}\n\n.sun-faq-answer-content p{\n  margin:0;\n}\n\n.sun-faq-answer-content a{\n  color:var(--blue);\n\n  font-weight:700;\n\n  text-decoration:none;\n}\n\n.sun-faq-answer-content a:hover{\n  text-decoration:underline;\n}\n\n\n\/* =========================================================\n   QUICK NOTE\n   ========================================================= *\/\n\n.sun-faq-note{\n  padding:54px 0;\n\n  background:var(--soft-blue);\n\n  border-top:1px solid var(--line);\n  border-bottom:1px solid var(--line);\n}\n\n.sun-faq-note-grid{\n  display:grid;\n\n  grid-template-columns:.72fr 1.28fr;\n\n  gap:clamp(50px,6vw,100px);\n\n  align-items:start;\n}\n\n.sun-faq-note h2{\n  margin:0;\n\n  color:var(--navy);\n\n  font-size:28px;\n  line-height:1.3;\n}\n\n.sun-faq-note-copy{\n  padding-left:24px;\n\n  border-left:2px solid var(--blue);\n}\n\n.sun-faq-note-copy p{\n  margin:0 0 10px;\n\n  color:var(--muted);\n\n  font-size:14px;\n  line-height:1.75;\n}\n\n.sun-faq-note-copy p:last-child{\n  margin-bottom:0;\n}\n\n\n\/* =========================================================\n   BUTTON\n   ========================================================= *\/\n\n.sun-faq-page a.sun-faq-btn{\n  display:inline-flex !important;\n\n  align-items:center !important;\n  justify-content:center !important;\n\n  min-height:49px !important;\n\n  padding:13px 24px !important;\n\n  border-radius:4px !important;\n\n  background:#ffffff !important;\n\n  border:1px solid #ffffff !important;\n\n  color:var(--navy) !important;\n\n  font-size:15px !important;\n  line-height:1.2 !important;\n  font-weight:750 !important;\n\n  text-decoration:none !important;\n\n  transition:transform .18s ease !important;\n}\n\n.sun-faq-page a.sun-faq-btn:hover{\n  transform:translateY(-2px);\n}\n\n\n\/* =========================================================\n   FINAL CTA\n   ========================================================= *\/\n\n.sun-faq-final{\n  padding:65px 0;\n\n  background:var(--navy);\n}\n\n.sun-faq-final-grid{\n  display:grid;\n\n  grid-template-columns:1fr auto;\n\n  gap:50px;\n\n  align-items:center;\n}\n\n.sun-faq-final h2{\n  margin:0 0 8px;\n\n  color:#ffffff;\n\n  font-size:34px;\n  line-height:1.2;\n}\n\n.sun-faq-final p{\n  max-width:700px;\n\n  margin:0;\n\n  color:#bdc8d3;\n\n  font-size:15px;\n  line-height:1.7;\n}\n\n\n\/* =========================================================\n   SCROLL REVEAL\n   ========================================================= *\/\n\n.sun-faq-reveal{\n  opacity:0;\n\n  transform:translateY(18px);\n\n  transition:\n    opacity .6s ease,\n    transform .6s ease;\n}\n\n.sun-faq-reveal.is-visible{\n  opacity:1;\n\n  transform:translateY(0);\n}\n\n\n\/* =========================================================\n   TABLET\n   ========================================================= *\/\n\n@media(max-width:900px){\n\n  .sun-faq-inner{\n    padding-left:22px;\n    padding-right:22px;\n  }\n\n  .sun-faq-layout{\n    grid-template-columns:220px 1fr;\n\n    gap:40px;\n  }\n\n  .sun-faq-hero h1{\n    font-size:45px;\n  }\n\n}\n\n\n\/* =========================================================\n   MOBILE\n   ========================================================= *\/\n\n@media(max-width:650px){\n\n  .sun-faq-inner{\n    padding-left:18px !important;\n    padding-right:18px !important;\n  }\n\n\n  \/* HERO *\/\n\n  .sun-faq-hero{\n    padding:45px 0 39px;\n  }\n\n  .sun-faq-hero h1{\n    font-size:38px;\n\n    line-height:1.05;\n\n    letter-spacing:-1.2px;\n  }\n\n  .sun-faq-hero p{\n    font-size:16px;\n  }\n\n\n  \/* FAQ *\/\n\n  .sun-faq-section{\n    padding:52px 0 58px;\n  }\n\n  .sun-faq-layout{\n    display:block;\n  }\n\n  .sun-faq-side{\n    position:static;\n\n    margin-bottom:28px;\n  }\n\n  .sun-faq-side h2{\n    font-size:22px;\n  }\n\n  .sun-faq-question{\n    grid-template-columns:1fr 24px;\n\n    gap:14px;\n\n    padding:20px 0;\n\n    font-size:16px;\n  }\n\n  .sun-faq-answer-content{\n    padding:0 34px 21px 0;\n\n    font-size:14px;\n\n    line-height:1.75;\n  }\n\n\n  \/* NOTE *\/\n\n  .sun-faq-note{\n    padding:44px 0;\n  }\n\n  .sun-faq-note-grid{\n    grid-template-columns:1fr;\n\n    gap:23px;\n  }\n\n  .sun-faq-note h2{\n    font-size:25px;\n  }\n\n  .sun-faq-note-copy{\n    padding-left:17px;\n  }\n\n\n  \/* CTA *\/\n\n  .sun-faq-final{\n    padding:49px 0;\n  }\n\n  .sun-faq-final-grid{\n    grid-template-columns:1fr;\n\n    gap:22px;\n  }\n\n  .sun-faq-final h2{\n    font-size:29px;\n  }\n\n  .sun-faq-final .sun-faq-btn{\n    width:100% !important;\n  }\n\n}\n\n\n\/* =========================================================\n   REDUCED MOTION\n   ========================================================= *\/\n\n@media(prefers-reduced-motion:reduce){\n\n  .sun-faq-answer{\n    transition:none !important;\n  }\n\n  .sun-faq-icon:before,\n  .sun-faq-icon:after{\n    transition:none !important;\n  }\n\n  .sun-faq-reveal{\n    opacity:1 !important;\n\n    transform:none !important;\n\n    transition:none !important;\n  }\n\n}\n\n\/* =========================================================\n   FIX FAQ MOBILE \u2014 BUTTON ACTIVE \/ FOCUS\n   Prevent WordPress\/theme blue button style\n   ========================================================= *\/\n\n.sun-faq-page .sun-faq-question,\n.sun-faq-page .sun-faq-question:hover,\n.sun-faq-page .sun-faq-question:focus,\n.sun-faq-page .sun-faq-question:active,\n.sun-faq-page .sun-faq-item.is-open .sun-faq-question{\n  -webkit-appearance:none !important;\n  appearance:none !important;\n\n  background:transparent !important;\n  background-color:transparent !important;\n  background-image:none !important;\n\n  color:var(--navy) !important;\n\n  border:0 !important;\n  border-radius:0 !important;\n\n  box-shadow:none !important;\n  text-shadow:none !important;\n\n  outline:none !important;\n}\n\n.sun-faq-page .sun-faq-question:hover{\n  color:var(--blue) !important;\n}\n\n.sun-faq-page .sun-faq-question:focus-visible{\n  outline:2px solid rgba(37,99,182,.28) !important;\n  outline-offset:3px !important;\n}\n\n.sun-faq-page .sun-faq-question{\n  -webkit-tap-highlight-color:transparent !important;\n}\n\n.sun-faq-page .sun-faq-item.is-open .sun-faq-question{\n  color:var(--navy) !important;\n}\n\n<\/style>\n\n\n<div class=\"sun-faq-page\">\n\n\n  <!-- =====================================================\n       HERO\n       ===================================================== -->\n\n  <section class=\"sun-faq-hero\">\n\n    <div class=\"sun-faq-inner\">\n\n      <span class=\"sun-faq-label\">\n        Aide &amp; r\u00e9ponses\n      <\/span>\n\n      <h1>\n        Foire aux questions\n      <\/h1>\n\n      <p>\n        Trouvez les r\u00e9ponses aux questions les plus fr\u00e9quentes concernant votre adresse aux USA, vos colis, la r\u00e9exp\u00e9dition internationale et l\u2019\u00e9ligibilit\u00e9 des produits.\n      <\/p>\n\n    <\/div>\n\n  <\/section>\n\n\n  <!-- =====================================================\n       FAQ LIST\n       ===================================================== -->\n\n  <section class=\"sun-faq-section sun-faq-reveal\">\n\n    <div class=\"sun-faq-inner sun-faq-layout\">\n\n\n      <aside class=\"sun-faq-side\">\n\n        <span class=\"sun-faq-label\">\n          FAQ Ship US Now\n        <\/span>\n\n        <h2>\n          Des r\u00e9ponses rapides avant d\u2019exp\u00e9dier.\n        <\/h2>\n\n        <p>\n          Cliquez sur une question ci-dessous pour afficher la r\u00e9ponse.\n        <\/p>\n\n      <\/aside>\n\n\n      <div class=\"sun-faq-list\">\n\n\n        <!-- 01 -->\n\n        <div class=\"sun-faq-item is-open\">\n\n          <button\n            class=\"sun-faq-question\"\n            type=\"button\"\n            aria-expanded=\"true\">\n\n            <span>\n              Comment fonctionne la r\u00e9exp\u00e9dition de colis ?\n            <\/span>\n\n            <span\n              class=\"sun-faq-icon\"\n              aria-hidden=\"true\">\n            <\/span>\n\n          <\/button>\n\n\n          <div class=\"sun-faq-answer\">\n\n            <div class=\"sun-faq-answer-inner\">\n\n              <div class=\"sun-faq-answer-content\">\n\n                <p>\n                  Ship US Now vous fournit une adresse de livraison aux USA pour recevoir vos achats \u00e9ligibles. Une fois vos colis arriv\u00e9s, vous pouvez les g\u00e9rer depuis votre tableau de bord, choisir votre option d\u2019exp\u00e9dition et les faire r\u00e9exp\u00e9dier \u00e0 l\u2019international.\n                <\/p>\n\n              <\/div>\n\n            <\/div>\n\n          <\/div>\n\n        <\/div>\n\n\n        <!-- 02 -->\n\n        <div class=\"sun-faq-item\">\n\n          <button\n            class=\"sun-faq-question\"\n            type=\"button\"\n            aria-expanded=\"false\">\n\n            <span>\n              Y a-t-il un abonnement mensuel ?\n            <\/span>\n\n            <span\n              class=\"sun-faq-icon\"\n              aria-hidden=\"true\">\n            <\/span>\n\n          <\/button>\n\n\n          <div class=\"sun-faq-answer\">\n\n            <div class=\"sun-faq-answer-inner\">\n\n              <div class=\"sun-faq-answer-content\">\n\n                <p>\n                  Non. Ship US Now n\u2019impose aucun abonnement mensuel obligatoire. Votre adresse de livraison aux USA est incluse avec votre compte.\n                <\/p>\n\n              <\/div>\n\n            <\/div>\n\n          <\/div>\n\n        <\/div>\n\n\n        <!-- 03 -->\n\n        <div class=\"sun-faq-item\">\n\n          <button\n            class=\"sun-faq-question\"\n            type=\"button\"\n            aria-expanded=\"false\">\n\n            <span>\n              Puis-je regrouper plusieurs colis ?\n            <\/span>\n\n            <span\n              class=\"sun-faq-icon\"\n              aria-hidden=\"true\">\n            <\/span>\n\n          <\/button>\n\n\n          <div class=\"sun-faq-answer\">\n\n            <div class=\"sun-faq-answer-inner\">\n\n              <div class=\"sun-faq-answer-content\">\n\n                <p>\n                  Oui. Le regroupement de colis permet de r\u00e9unir plusieurs colis \u00e9ligibles en une seule exp\u00e9dition et peut aider \u00e0 r\u00e9duire les frais d\u2019exp\u00e9dition internationale.\n                <\/p>\n\n              <\/div>\n\n            <\/div>\n\n          <\/div>\n\n        <\/div>\n\n\n        <!-- 04 -->\n\n        <div class=\"sun-faq-item\">\n\n          <button\n            class=\"sun-faq-question\"\n            type=\"button\"\n            aria-expanded=\"false\">\n\n            <span>\n              Combien de temps mon colis peut-il rester chez Ship US Now ?\n            <\/span>\n\n            <span\n              class=\"sun-faq-icon\"\n              aria-hidden=\"true\">\n            <\/span>\n\n          <\/button>\n\n\n          <div class=\"sun-faq-answer\">\n\n            <div class=\"sun-faq-answer-inner\">\n\n              <div class=\"sun-faq-answer-content\">\n\n                <p>\n                  Les 10 premiers jours de stockage sont gratuits. Apr\u00e8s cette p\u00e9riode, des frais de stockage suppl\u00e9mentaires peuvent s\u2019appliquer selon les tarifs Ship US Now en vigueur.\n                <\/p>\n\n              <\/div>\n\n            <\/div>\n\n          <\/div>\n\n        <\/div>\n\n\n        <!-- 05 -->\n\n        <div class=\"sun-faq-item\">\n\n          <button\n            class=\"sun-faq-question\"\n            type=\"button\"\n            aria-expanded=\"false\">\n\n            <span>\n              Combien de temps prend la livraison ?\n            <\/span>\n\n            <span\n              class=\"sun-faq-icon\"\n              aria-hidden=\"true\">\n            <\/span>\n\n          <\/button>\n\n\n          <div class=\"sun-faq-answer\">\n\n            <div class=\"sun-faq-answer-inner\">\n\n              <div class=\"sun-faq-answer-content\">\n\n                <p>\n                  Les d\u00e9lais de livraison d\u00e9pendent du mode d\u2019exp\u00e9dition choisi, du transporteur et de la destination.\n                <\/p>\n\n              <\/div>\n\n            <\/div>\n\n          <\/div>\n\n        <\/div>\n\n\n        <!-- 06 -->\n\n        <div class=\"sun-faq-item\">\n\n          <button\n            class=\"sun-faq-question\"\n            type=\"button\"\n            aria-expanded=\"false\">\n\n            <span>\n              Quels articles ne peuvent pas \u00eatre exp\u00e9di\u00e9s ?\n            <\/span>\n\n            <span\n              class=\"sun-faq-icon\"\n              aria-hidden=\"true\">\n            <\/span>\n\n          <\/button>\n\n\n          <div class=\"sun-faq-answer\">\n\n            <div class=\"sun-faq-answer-inner\">\n\n              <div class=\"sun-faq-answer-content\">\n\n                <p>\n                  Ship US Now ne prend pas en charge les exp\u00e9ditions de marchandises dangereuses \/ HAZMAT. Certains produits peuvent \u00e9galement \u00eatre soumis \u00e0 des restrictions li\u00e9es au transport a\u00e9rien, aux exigences des transporteurs, \u00e0 la l\u00e9gislation am\u00e9ricaine ou aux r\u00e8gles du pays de destination. Consultez la Politique\n                  <a href=\"\/fr\/prohibited-items\/\">\n                    Articles interdits\n                  <\/a>\n                  avant de commander si vous avez un doute sur un produit.\n                <\/p>\n\n              <\/div>\n\n            <\/div>\n\n          <\/div>\n\n        <\/div>\n\n\n        <!-- 07 -->\n\n        <div class=\"sun-faq-item\">\n\n          <button\n            class=\"sun-faq-question\"\n            type=\"button\"\n            aria-expanded=\"false\">\n\n            <span>\n              Les parfums, sprays, alcools, huiles, batteries ou pi\u00e8ces automobiles peuvent-ils \u00eatre exp\u00e9di\u00e9s ?\n            <\/span>\n\n            <span\n              class=\"sun-faq-icon\"\n              aria-hidden=\"true\">\n            <\/span>\n\n          <\/button>\n\n\n          <div class=\"sun-faq-answer\">\n\n            <div class=\"sun-faq-answer-inner\">\n\n              <div class=\"sun-faq-answer-content\">\n\n                <p>\n                  Les parfums, fragrances, a\u00e9rosols, sprays, alcools, huiles, produits inflammables, contenants sous pression et autres produits n\u00e9cessitant une prise en charge Dangerous Goods \/ HAZMAT ne sont pas accept\u00e9s par Ship US Now. Les produits contenant des batteries et les pi\u00e8ces automobiles doivent \u00eatre v\u00e9rifi\u00e9s au cas par cas, car leur acceptation d\u00e9pend du produit exact et de ses caract\u00e9ristiques.\n                <\/p>\n\n              <\/div>\n\n            <\/div>\n\n          <\/div>\n\n        <\/div>\n\n\n        <!-- 08 -->\n\n        <div class=\"sun-faq-item\">\n\n          <button\n            class=\"sun-faq-question\"\n            type=\"button\"\n            aria-expanded=\"false\">\n\n            <span>\n              Qui est responsable des droits de douane et des taxes ?\n            <\/span>\n\n            <span\n              class=\"sun-faq-icon\"\n              aria-hidden=\"true\">\n            <\/span>\n\n          <\/button>\n\n\n          <div class=\"sun-faq-answer\">\n\n            <div class=\"sun-faq-answer-inner\">\n\n              <div class=\"sun-faq-answer-content\">\n\n                <p>\n                  Le client est responsable de tous les droits de douane, taxes ou frais d\u2019importation exig\u00e9s par le pays de destination.\n                <\/p>\n\n              <\/div>\n\n            <\/div>\n\n          <\/div>\n\n        <\/div>\n\n\n        <!-- 09 -->\n\n        <div class=\"sun-faq-item\">\n\n          <button\n            class=\"sun-faq-question\"\n            type=\"button\"\n            aria-expanded=\"false\">\n\n            <span>\n              Les colis sont-ils inspect\u00e9s ?\n            <\/span>\n\n            <span\n              class=\"sun-faq-icon\"\n              aria-hidden=\"true\">\n            <\/span>\n\n          <\/button>\n\n\n          <div class=\"sun-faq-answer\">\n\n            <div class=\"sun-faq-answer-inner\">\n\n              <div class=\"sun-faq-answer-content\">\n\n                <p>\n                  Les colis peuvent \u00eatre inspect\u00e9s lorsque cela est n\u00e9cessaire afin de v\u00e9rifier leur contenu et de respecter les exigences li\u00e9es \u00e0 l\u2019exp\u00e9dition, aux transporteurs et \u00e0 la s\u00e9curit\u00e9.\n                <\/p>\n\n              <\/div>\n\n            <\/div>\n\n          <\/div>\n\n        <\/div>\n\n\n        <!-- 10 -->\n\n        <div class=\"sun-faq-item\">\n\n          <button\n            class=\"sun-faq-question\"\n            type=\"button\"\n            aria-expanded=\"false\">\n\n            <span>\n              Que se passe-t-il si un colis contient un article interdit ou HAZMAT ?\n            <\/span>\n\n            <span\n              class=\"sun-faq-icon\"\n              aria-hidden=\"true\">\n            <\/span>\n\n          <\/button>\n\n\n          <div class=\"sun-faq-answer\">\n\n            <div class=\"sun-faq-answer-inner\">\n\n              <div class=\"sun-faq-answer-content\">\n\n                <p>\n                  Si un article ne peut pas \u00eatre r\u00e9exp\u00e9di\u00e9, Ship US Now contactera le client. Lorsqu\u2019un retour est l\u00e9galement et en toute s\u00e9curit\u00e9 possible, le client doit obtenir aupr\u00e8s du vendeur d\u2019origine une \u00e9tiquette de retour pr\u00e9pay\u00e9e adapt\u00e9e. Ship US Now n\u2019organise pas le transport HAZMAT et ne pr\u00e9pare pas de documentation Dangerous Goods. Les frais applicables de traitement du retour et de stockage restent \u00e0 la charge du client.\n                <\/p>\n\n              <\/div>\n\n            <\/div>\n\n          <\/div>\n\n        <\/div>\n\n\n        <!-- 11 -->\n\n        <div class=\"sun-faq-item\">\n\n          <button\n            class=\"sun-faq-question\"\n            type=\"button\"\n            aria-expanded=\"false\">\n\n            <span>\n              Puis-je faire v\u00e9rifier un produit avant de commander ?\n            <\/span>\n\n            <span\n              class=\"sun-faq-icon\"\n              aria-hidden=\"true\">\n            <\/span>\n\n          <\/button>\n\n\n          <div class=\"sun-faq-answer\">\n\n            <div class=\"sun-faq-answer-inner\">\n\n              <div class=\"sun-faq-answer-content\">\n\n                <p>\n                  Oui. En cas de doute sur un article, envoyez le lien exact du produit avant de commander afin qu\u2019un membre de l\u2019\u00e9quipe Ship US Now puisse le v\u00e9rifier.\n                <\/p>\n\n              <\/div>\n\n            <\/div>\n\n          <\/div>\n\n        <\/div>\n\n\n      <\/div>\n\n    <\/div>\n\n  <\/section>\n\n\n  <!-- =====================================================\n       NOTE\n       ===================================================== -->\n\n  <section class=\"sun-faq-note sun-faq-reveal\">\n\n    <div class=\"sun-faq-inner sun-faq-note-grid\">\n\n\n      <h2>\n        Un doute sur un produit ?\n      <\/h2>\n\n\n      <div class=\"sun-faq-note-copy\">\n\n        <p>\n          Envoyez \u00e0 Ship US Now le lien exact du produit avant de commander. L\u2019\u00e9ligibilit\u00e9 peut d\u00e9pendre des ingr\u00e9dients, des batteries, des caract\u00e9ristiques du produit ou des restrictions de transport.\n        <\/p>\n\n        <p>\n          V\u00e9rifier avant de commander peut \u00e9viter de recevoir un article qui ne pourra pas \u00eatre r\u00e9exp\u00e9di\u00e9 \u00e0 l\u2019international.\n        <\/p>\n\n      <\/div>\n\n\n    <\/div>\n\n  <\/section>\n\n\n  <!-- =====================================================\n       FINAL CTA\n       ===================================================== -->\n\n  <section class=\"sun-faq-final sun-faq-reveal\">\n\n    <div class=\"sun-faq-inner sun-faq-final-grid\">\n\n\n      <div>\n\n        <h2>\n          Vous avez encore des questions ?\n        <\/h2>\n\n        <p>\n          Contactez Ship US Now pour obtenir de l\u2019aide concernant un colis, un produit ou une exp\u00e9dition.\n        <\/p>\n\n      <\/div>\n\n\n      <a\n        href=\"\/fr\/contact\/\"\n        class=\"sun-faq-btn\">\n        Contacter Ship US Now\n      <\/a>\n\n\n    <\/div>\n\n  <\/section>\n\n\n<\/div>\n\n\n<script>\n\n(function(){\n\n  const faqItems =\n    document.querySelectorAll(\n      '.sun-faq-page .sun-faq-item'\n    );\n\n\n  faqItems.forEach(function(item){\n\n    const button =\n      item.querySelector(\n        '.sun-faq-question'\n      );\n\n\n    button.addEventListener(\n      'click',\n      function(){\n\n        const isOpen =\n          item.classList.contains(\n            'is-open'\n          );\n\n\n        faqItems.forEach(\n          function(otherItem){\n\n            otherItem.classList.remove(\n              'is-open'\n            );\n\n            const otherButton =\n              otherItem.querySelector(\n                '.sun-faq-question'\n              );\n\n            if(otherButton){\n\n              otherButton.setAttribute(\n                'aria-expanded',\n                'false'\n              );\n\n            }\n\n          }\n        );\n\n\n        if(!isOpen){\n\n          item.classList.add(\n            'is-open'\n          );\n\n          button.setAttribute(\n            'aria-expanded',\n            'true'\n          );\n\n        }\n\n      }\n    );\n\n  });\n\n\n  \/* =======================================================\n     SCROLL REVEAL\n     ======================================================= *\/\n\n  const revealItems =\n    document.querySelectorAll(\n      '.sun-faq-page .sun-faq-reveal'\n    );\n\n\n  if(\n    !('IntersectionObserver' in window)\n  ){\n\n    revealItems.forEach(\n      function(item){\n\n        item.classList.add(\n          'is-visible'\n        );\n\n      }\n    );\n\n    return;\n\n  }\n\n\n  const observer =\n    new IntersectionObserver(\n\n      function(entries){\n\n        entries.forEach(\n          function(entry){\n\n            if(entry.isIntersecting){\n\n              entry.target\n                .classList\n                .add(\n                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  SHIP US NOW \u2014 GLOBAL FOOTER\n   ========================================================= *\/\n\n.sun-footer{\n  position:relative;\n  width:100vw;\n  max-width:none;\n  margin-top:0;\n  margin-left:calc(50% - 50vw);\n  margin-right:calc(50% - 50vw);\n\n  background:#102033;\n  color:#ffffff;\n\n  border-top:1px solid rgba(255,255,255,.08);\n\n  overflow:hidden;\n}\n\n.sun-footer:before{\n  content:\"\";\n  position:absolute;\n  top:0;\n  left:0;\n\n  width:72%;\n  height:3px;\n\n  background:#2563b6;\n}\n\n.sun-footer:after{\n  content:\"\";\n  position:absolute;\n  top:0;\n  right:0;\n\n  width:28%;\n  height:3px;\n\n  background:#c93a43;\n}\n\n.sun-footer-wrap{\n  width:100%;\n  max-width:none;\n\n  margin:0 auto;\n\n  padding:\n    64px\n    clamp(22px,5vw,90px)\n    26px;\n}\n\n.sun-footer-top{\n  display:grid;\n\n  grid-template-columns:\n    1.35fr\n    .9fr\n    .9fr\n    1fr;\n\n  gap:\n    clamp(34px,4vw,70px);\n\n  align-items:start;\n}\n\n\n\/* =========================================================\n   BRAND\n   ========================================================= *\/\n\n.sun-footer-brand{\n  max-width:360px;\n}\n\n.sun-footer-brand img{\n  display:block;\n\n  width:175px;\n  max-width:100%;\n\n  height:auto;\n\n  margin:0 0 18px;\n}\n\n.sun-footer-brand p{\n  max-width:340px;\n\n  margin:0;\n\n  color:#bdc7d3;\n\n  font-size:14px;\n  line-height:1.75;\n}\n\n.sun-footer-brand-note{\n  display:block;\n\n  margin-top:18px;\n\n  color:#8fa0b4;\n\n  font-size:12px;\n  line-height:1.5;\n\n  letter-spacing:.2px;\n}\n\n\n\/* =========================================================\n   COLUMNS\n   ========================================================= *\/\n\n.sun-footer-title{\n  margin:0 0 16px;\n\n  color:#ffffff;\n\n  font-size:15px;\n  line-height:1.3;\n  font-weight:800;\n\n  letter-spacing:.2px;\n}\n\n.sun-footer-links{\n  list-style:none;\n\n  padding:0;\n  margin:0;\n}\n\n.sun-footer-links li{\n  margin:0 0 10px;\n}\n\n.sun-footer-links a{\n  color:#bdc7d3;\n\n  font-size:14px;\n  line-height:1.55;\n\n  text-decoration:none;\n\n  transition:\n    color .18s ease,\n    transform .18s ease;\n}\n\n.sun-footer-links a:hover{\n  color:#ffffff;\n}\n\n\n\/* =========================================================\n   EMAIL\n   ========================================================= *\/\n\n.sun-footer-email{\n  overflow-wrap:anywhere;\n}\n\n\n\/* =========================================================\n   BOTTOM\n   ========================================================= *\/\n\n.sun-footer-bottom{\n  display:grid;\n\n  grid-template-columns:\n    1fr auto;\n\n  gap:30px;\n\n  align-items:center;\n\n  margin-top:42px;\n\n  padding-top:22px;\n\n  border-top:\n    1px solid rgba(255,255,255,.10);\n}\n\n.sun-footer-copy{\n  color:#8fa0b4;\n\n  font-size:13px;\n  line-height:1.5;\n}\n\n.sun-footer-bottom-right{\n  display:flex;\n\n  align-items:center;\n\n  gap:24px;\n}\n\n.sun-footer-bottom-note{\n  color:#9eacbb;\n\n  font-size:12px;\n  line-height:1.5;\n}\n\n\n\/* =========================================================\n   SOCIAL\n   ========================================================= *\/\n\n.sun-footer-social{\n  display:flex;\n\n  align-items:center;\n\n  gap:14px;\n}\n\n.sun-footer-social a{\n  display:inline-flex;\n\n  align-items:center;\n  justify-content:center;\n\n  width:28px;\n  height:28px;\n\n  padding:0;\n\n  border:0;\n\n  border-radius:0;\n\n  background:transparent;\n\n  color:#bdc7d3;\n\n  text-decoration:none;\n\n  transition:\n    color .18s ease,\n    transform .18s ease;\n}\n\n.sun-footer-social a:hover{\n  color:#ffffff;\n\n  transform:translateY(-1px);\n}\n\n.sun-footer-social svg{\n  display:block;\n\n  width:18px;\n  height:18px;\n\n  fill:currentColor;\n}\n\n\n\/* =========================================================\n   TABLET\n   ========================================================= *\/\n\n@media(max-width:900px){\n\n  .sun-footer-top{\n    grid-template-columns:\n      1.15fr 1fr;\n\n    gap:\n      38px 50px;\n  }\n\n  .sun-footer-brand{\n    max-width:100%;\n  }\n\n  .sun-footer-bottom{\n    grid-template-columns:1fr;\n    gap:18px;\n  }\n\n  .sun-footer-bottom-right{\n    justify-content:space-between;\n  }\n\n}\n\n\n\/* =========================================================\n   MOBILE\n   ========================================================= *\/\n\n@media(max-width:650px){\n\n  .sun-footer-wrap{\n    padding:\n      44px\n      18px\n      22px;\n  }\n\n  .sun-footer-top{\n    grid-template-columns:1fr;\n\n    gap:30px;\n  }\n\n  .sun-footer-brand img{\n    width:145px;\n\n    margin-bottom:15px;\n  }\n\n  .sun-footer-brand p{\n    max-width:none;\n\n    font-size:14px;\n  }\n\n  .sun-footer-brand-note{\n    margin-top:14px;\n  }\n\n  .sun-footer-title{\n    margin-bottom:11px;\n\n    font-size:15px;\n  }\n\n  .sun-footer-links li{\n    margin-bottom:8px;\n  }\n\n  .sun-footer-links a{\n    font-size:14px;\n  }\n\n  .sun-footer-bottom{\n    margin-top:34px;\n\n    padding-top:20px;\n\n    grid-template-columns:1fr;\n\n    gap:18px;\n  }\n\n  .sun-footer-bottom-right{\n    display:flex;\n\n    flex-direction:column;\n\n    align-items:flex-start;\n\n    gap:16px;\n  }\n\n  .sun-footer-copy{\n    font-size:12px;\n  }\n\n  .sun-footer-social{\n    gap:16px;\n  }\n\n}\n<\/style>\n\n\n<footer class=\"sun-footer\">\n\n  <div class=\"sun-footer-wrap\">\n\n\n    <div class=\"sun-footer-top\">\n\n\n      <!-- BRAND -->\n\n      <div class=\"sun-footer-brand\">\n\n        <img decoding=\"async\"\n          src=\"https:\/\/shipusnowglobal.com\/wp-content\/uploads\/2026\/03\/cropped-LOGO-2.png\"\n          alt=\"Ship US Now\">\n\n        <p>\n          Obtenez gratuitement votre adresse aux USA, recevez vos colis et faites-les r\u00e9exp\u00e9dier dans le monde entier avec un service simple et fiable.\n        <\/p>\n\n        <span class=\"sun-footer-brand-note\">\n          Service de r\u00e9ception et de r\u00e9exp\u00e9dition de colis bas\u00e9 aux USA pour les particuliers, les professionnels et les entreprises.\n        <\/span>\n\n      <\/div>\n\n\n      <!-- QUICK LINKS -->\n\n      <div>\n\n        <h3 class=\"sun-footer-title\">\n          Liens rapides\n        <\/h3>\n\n        <ul class=\"sun-footer-links\">\n\n          <li>\n            <a href=\"\/fr\/\">\n              Accueil\n            <\/a>\n          <\/li>\n\n          <li>\n            <a href=\"\/fr\/how-it-works\/\">\n              Comment \u00e7a marche\n            <\/a>\n          <\/li>\n\n          <li>\n            <a href=\"\/fr\/shop-us-stores\/\">\n              Shop U.S. Stores\n            <\/a>\n          <\/li>\n\n          <li>\n            <a href=\"\/fr\/pricing\/\">\n              Tarifs\n            <\/a>\n          <\/li>\n\n          <li>\n            <a href=\"\/fr\/shipping-calculator\/\">\n              Calculateur d\u2019exp\u00e9dition\n            <\/a>\n          <\/li>\n\n        <\/ul>\n\n      <\/div>\n\n\n      <!-- SUPPORT -->\n\n      <div>\n\n        <h3 class=\"sun-footer-title\">\n          Support\n        <\/h3>\n\n        <ul class=\"sun-footer-links\">\n\n          <li>\n            <a href=\"\/fr\/help\/\">\n              Centre d'aide\n            <\/a>\n          <\/li>\n\n          <li>\n            <a href=\"\/fr\/faq\/\">\n              FAQ\n            <\/a>\n          <\/li>\n\n          <li>\n            <a href=\"\/fr\/about\/\">\n              \u00c0 propos\n            <\/a>\n          <\/li>\n\n          <li>\n            <a href=\"\/fr\/contact\/\">\n              Contact\n            <\/a>\n          <\/li>\n\n          <li>\n            <a href=\"\/fr\/register\/\">\n              S\u2019inscrire\n            <\/a>\n          <\/li>\n\n          <li>\n            <a href=\"\/fr\/my-account\/\">\n              Connexion \/ Tableau de bord\n            <\/a>\n          <\/li>\n\n          <li>\n            <a\n              class=\"sun-footer-email\"\n              href=\"mailto:support@shipusnowglobal.com\">\n              support@shipusnowglobal.com\n            <\/a>\n          <\/li>\n\n        <\/ul>\n\n      <\/div>\n\n\n      <!-- LEGAL -->\n\n      <div>\n\n        <h3 class=\"sun-footer-title\">\n          Mentions l\u00e9gales\n        <\/h3>\n\n        <ul class=\"sun-footer-links\">\n\n          <li>\n            <a href=\"\/fr\/terms\/\">\n              Conditions d\u2019utilisation\n            <\/a>\n          <\/li>\n\n          <li>\n            <a href=\"\/fr\/privacy-policy\/\">\n              Politique de confidentialit\u00e9\n            <\/a>\n          <\/li>\n\n          <li>\n            <a href=\"\/fr\/prohibited-items\/\">\n              Articles interdits\n            <\/a>\n          <\/li>\n\n          <li>\n            <a href=\"\/fr\/refund-policy\/\">\n              Politique de remboursement et r\u00e9clamations\n            <\/a>\n          <\/li>\n\n        <\/ul>\n\n      <\/div>\n\n\n    <\/div>\n\n\n    <!-- BOTTOM -->\n\n    <div class=\"sun-footer-bottom\">\n\n\n      <div class=\"sun-footer-copy\">\n        \u00a9 2026 Ship US Now. 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Ship US Now FAQ Quick answers before you ship. Open a question below to see the answer. How does package forwarding work? 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